How to protect your account from hacking

23.04.17 00:39 from admin

Dear participants of BTC-e,

The cases of hacking accounts with the use of viruses disguised as trade bots, trading platform, and also subscription for mailout, from which you may catch a virus if you follow a link in it, became more frequent. But we would like to use this situation to remind you once again how you can protect your account against hacking:

1) If you receive an automatic email notifying you of an unsuccessful login attempt to your account, it means that the hacker knows your registered email address and is trying to crack the password. In this case, the best way to protect your account is to enable the 2-Factor Authentication.

However, the hacker still knows your email address. And if they continue cracking the password, the failed login attempt messages will keep coming into your inbox. To avoid this we recommend creating a brand new account and enable 2FA in it. Then you should set it as your BTC-e registered email. Here’s how you can do it:
1. Log in to your account and go to the Security section ( )
2. Enter your new email address and click “Save”
3. A message with a confirmation link will be sent to you old email address. Click this link in it to confirm the changing of your account email.
4. After this, the second message with a confirmation link will be sent to your NEW email. Click it to finalize the changing of your email.
5. Log into your account using the new email.

The whole email changing procedure must be completed using one and the same IP address and browsing session.

If you have not received the confirmation email, check the SPAM/JUNK folder and the SPAM filters of your email account.

According to BTC-e Rules, p.9.7. after changing the email, we will block withdrawals from your account for 48 hours.

2. If you receive an email message notifying you of password change and after that you cannot log into your account, it means that the hacker has the access to your email address. In this case you should immediately notify BTC-e Customer support via a message (select department Account > Account Hacked ) or via Live Chat.

Live Chat currently operates in the test mode.

General recommendations how to increase your account security:
- Use email addresses protected by 2-factor authentication via one-time passwords or SMS text messages.
- Do not use unverified 3rd party software, do not click links sent to you via private messages or the chat, do not use untrustworthy email services with unverified reputation.
- Set 2 strong, unique passwords for your BTC-e account and your email accounts.

Below you can find the details instructions on how to use Google Authenticator.

1. Create a key in the profile->security
2. Scan the QR code using Google Authenticator (or enter a key into another application)
3. Confirm by entering a single-use password

Following these simple steps you can enable a one time password on for logging in to your account, cash withdrawals, or changing your security settings.

Installation of Google Authenticator:

Security section of the Profile:

1. White list of IP addresses

Now you can allow access to your account only from IPs / IP ranges specified by you.
Please note that these settings will be applied after your next login. All previous open sessions will still have access to your account.

2. The list of most recent logins to the account

You can see the list of 30 most recent login attempts to your account on this page.
The following login attempts are considered unsuccessful: wrong password or one-time password, login from the IP not stated in the White list.

3. Open account sessions

On this page you can check open sessions on your account and close them if necessary.

When properly used, these features will improve the security of your account and assets.

Best Regards,
BTC-e Team
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Users in the ignore-list:


General_Tso: ltc is the best bet it only has 1.5 bn cap and thats nothing

dakeyras: joby2too, id go with or

vitaminas: Ok t

BoskoBuha: Ok boys, good night.. I'm sleeping in $26.85 LTC buy order tonight, so no matter how it turns out I'll be happy.. Good luck

herbstl: .00365+.0057

vitaminas: Ty

spfzeero: does a hard fork change btc especially if it has seg/lightning?

finalmoney: come on ppc!!! 2 more cents up! step by step! 2 cents up!!!!

bubraambubra: Eat that wall ppc

General_Tso: yw usually im right i bet ive made btc-e like 200 million cuz i was trolling eth hard when it when from 17 to 50

bubraambubra: Every coin is risky at the moment only ppc nmc nvc save

vitaminas: Ok well i will buy some ltc

Aambro: BoskoBuha, good night - i hope you are wrong :P

General_Tso: same with ltc i was trolling it around 15$ before the mega moon

jamesasb: BoskoBuha, if youwake upto ltc15 youwont be happy

jamesasb: bubraambubra, everey coin is risky

General_Tso: i knew i should of just held stratis tho im such a retard.. i had 75k worth of stratis once i sold for 5% gain and if i held till now like i said i was gonna do i would have 26 times 75k

General_Tso: 2 mill

jamesasb: General_Tso, thats why im not selling ANTit went from 1.36 to 2.00 today

paalsky: LTC go go go!

bvall: general_tso you make me feel better about my missed opportunities and shite trades lol

bathayi: finex 29.150

General_Tso: nice i kind of hate life lol.. thats not the only thing if missed i mean ffs ive missed many 1to 2 to 3 mill

des550: Go go go PPC

okanozeren: ppc should be 2.2

turtleturd: General_Tso, same bro. wanted to buy $10k of btc in 2012 @5 usd/btc but my brother, who studies economics, talked me out of it

projectchaos: ppc has been pissing about

okanozeren: it is cheap

General_Tso: turtleturd, lol sell ur brother

franco334: General_Tso, is presale etherum now the ETH or ETC?

turtleturd: he said I was going to lose all my money speculating, and he later invested all his money in an oil company that went bankrupt

bathayi: polo 29.250$

General_Tso: i have no idea im at war with eth and etc.. asians vs trump and russians.. asians gonna win they been manipulating crypto since the start

General_Tso: by win i mean have the most gains at this point in time to next year

emiliyan: turtleturd so bad "_

users_7: bubraambubra, sure, ppc nmc nvc are save, because nobody wants to buy them

General_Tso: turtleturd, hahahahahha

General_Tso: did he ded himself

turtleturd: no, he just feels like shit now

derkish: look at these baby sells

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